FAQ

Frequently Asked Questions (FAQs)

Q: Do you accept custom orders?

Absolutely! We love bringing your ideas to life. Send us a message with what you’re thinking, and we’ll go from there.

Q: Can you embroider on items I already own?

Yes, but please be aware that it’s at your own risk. We do our best to protect your item, but some materials can be tricky. We’ll advise you honestly before we begin.

Q: What kinds of things do you make?

We specialize in tote bags, makeup bags, quilts, custom embroidery, memory items, and more. If you can dream it, we’ll try to make it!

Q: Do you offer bulk orders for events?

Yes! Whether it’s bridesmaid gifts, team gear, or business branding, we’d love to help. Bulk pricing and turnaround time will depend on quantity and complexity.

Q: Do you offer gift wrapping?

We sure do! Just leave a note at checkout or send us a message to request it—perfect for birthdays, holidays, and special surprises.

Q: How can I contact you?

You can reach out through our Contact page, message us on social media, or email us directly at madilucraftco@gmail.com.